connect@safechat.com.au

Hello and Welcome!

I’m Najma Banu (MSW), an AASW-accredited social worker nearly two decades of experience. I’ve supported individuals navigating a wide range of challenges, helping them find clarity, resilience, and meaningful change. With training across multiple therapy modalities, I tailor each session to your unique needs, ensuring that your journey is supported in a way that feels authentic to you.

I know that therapy works best when you feel truly seen and understood, and that building trust with a therapist can take time. That’s why creating a safe, supportive space is central to my approach. Through SafeChat, you can access therapy securely and confidentially from wherever you feel most comfortable, making it easier to engage in the process on your terms.

In our sessions, we’ll explore emotions, reflect on patterns, and navigate challenges with sensitivity and compassion. This is a space where your experiences are honoured, and your growth is gently guided with care and understanding. Your well-being is always the priority, and together we’ll work toward a life that aligns with your values and feels authentically yours.

How we can Help

Your Voice, Your Space

Evidence-based therapy designed around you.
A safe space to pause, reflect, and take meaningful steps forward. Sessions draw on a variety of evidence-based approaches,
tailored to your unique needs and goals. If something doesn’t fit, the approach will be adjusted so your growth stays the
priority.

Emotional Wellbeing

  • Anxiety & Stress
  • Depression & Low Mood
  • Grief & Loss
  • Guilt & Shame

Relationships & Connection

  • Attachment & Relationships
  • Communication & Conflict
  • Parenting & Family
  • Blended Family Issues

Personal Growth & Self

  • Self-Esteem & Confidence
  • Motivation & Goal Setting
  • Women’s Health & Postpartum
  • Multicultural & Diversity Support
Know more

TESTIMONIALS

Najma, you truly changed my opinion about therapy. You were sent to me at a time I was contemplating my choice of seeking therapy in the first place and whether to continue with it or not as my with previous experience it just felt like it was “talk therapy” and I didn’t really get much out of it.

When you reached out to me from your first message introducing yourself to me I knew you were unique. I can tell your approach was going to be different. You validated my thoughts and emotions by paraphrasing what I said to you, and that made me feel heard. But it wasn’t just about being heard and feeling good in that moment. You equipped me with tools and new skills that I can use to navigate my thoughts and emotions when I am on my own. Your support wasn’t limited to our one hours sessions, you went above and beyond to check in with me between sessions and you always responded promptly to my messages. This showed me you were passionate about your profession and have a high level of care for your clients.

Starting therapy for the first time felt daunting, especially during a very challenging period in my life. You created a warm, supportive space where I always felt heard and never judged. Your thoughtful guidance has helped me work through difficulties and move forward with clarity. I’m truly grateful for your continued support.

Najma is an exceptional therapist. She creates a space where each of us feels listened to, while also guiding us to better understand our individual needs. Her support includes clear, practical techniques that have been genuinely helpful. We would wholeheartedly recommend her.

Contact Us

It’s completely okay to feel unsure or even overwhelmed right now. Taking the first step toward support can feel daunting, but you don’t have to do this alone. SafeChat is here to offer you a calm, non-judgmental space where you can pause, be heard, and receive guidance at your own pace.

Your safety and comfort matter most—we’ll move at a pace that feels right for you. Booking an appointment isn’t about committing to everything at once; it’s simply giving yourself the chance to explore support in a way that feels manageable.

If you’re ready, even just a little, we’d love to walk alongside you. One small step today could open the door to feeling lighter and more supported tomorrow.

Appointments

All consultations are held online via our secure telehealth platform.

Please Click here to Book an appoinment

Book an Appointment